Disaster Management Software
Over the Top Cloud Native Solution Universe is a powerful cloud-native solution that connects directly to your call centers at lightning-fast speed to bring the most advanced caller location capabilities: video to 9-1-1 (patented), verified instant chat, conferencing, and more���without an app and within two clicks. Why Universe Universe provides real-time, dynamic caller location. Pinpoint your caller (up to 12 ft accuracy) with live movement tracking, floor indicators, altitude, and speed on traffic or satellite view. This means faster dispatching, accurate data gathering, and better overall response. Changes at Scale Universe transforms operations at scale in the blink of an eye. 911 centers with over 30,000 calls a day, insurance companies, and large corporations with millions of customers are helped by the flexibility of Universe which can be deployed overnight. Contact center managers are quickly trained at a convenient time on-site by our in-house ex-dispatchers.
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carbyneBusiness
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Emergency Medical Service
Covering the gaps from call to treatment. From call to response, Carbyne���s live communication platform allows medics to provide preliminary treatment while en route, giving them a head start when every second counts. Don���t Waste Time, Save Lives. Help your medics gain clarity before they arrive. With Carbyne, the caller can share a live video feed of the incident directly with the ambulance medics. A simple web link is all it takes to share the live video feed with your medics, no app or pre-install is required. Reach out to discover how Carbyne can help your company and request a demo. Making the Right Call Respond in the best way possible, with the most accurate view of the incident. Our layered call management platform surfaces vital information for medics and EMS dispatchers, such as call density, weather, and type of response (aerial, ground).
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carbyneBusiness
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